Gretchen Peri has stepped into a leading role at WaTech, bringing her extensive technology background to modernize Washington’s public systems. Her appointment signals a decisive step toward reshaping how residents interact with their government. With years of experience guiding complex transformations, she’s ready to drive innovation and make state technology work better for everyone. Washington’s goal is simple yet bold—deliver digital services that are fast, reliable, and built around citizens’ real needs.
Focusing on the Citizen Experience
At the heart of Peri’s vision is a citizen-first strategy. She believes that digital systems should not confuse or frustrate users. Instead, they should empower residents to get things done quickly. Whether renewing a driver’s license or accessing social support programs, people deserve smooth digital experiences. Therefore, her team is focusing on streamlining navigation, simplifying processes, and ensuring accessibility for all. This shift will allow Washingtonians to engage with the government more confidently and efficiently.
Modern Tools for a Modern Government
Peri’s immediate priorities include upgrading outdated systems and expanding cloud-based infrastructure. These improvements will make operations more secure and flexible. Moreover, she plans to strengthen cybersecurity to protect sensitive data from modern threats. Integrating data analytics tools is another core objective. By using real-time insights, state departments can make faster, more informed decisions. Consequently, Washington can move toward a smarter, data-driven future.
Collaboration as a Driving Force
Transformation, according to Peri, thrives on collaboration. She emphasizes working closely with state employees, agency leaders, and community voices. By encouraging open discussions, she hopes to spark innovative ideas that drive real progress. Furthermore, she aims to create a culture where experimentation is not only accepted but encouraged. Through this approach, her leadership will empower teams to adopt new technologies and embrace change instead of resisting it.
Overcoming Challenges with Strategy
Of course, modernization in government doesn’t come without obstacles. Legacy systems, limited budgets, and complex regulations can all slow down progress. Yet, Peri is approaching these challenges with patience and strategy. Her plan involves introducing pilot programs that deliver early results, proving that digital transformation can succeed without massive disruption. Once successful, these projects can scale across departments. Step by step, Washington’s technology infrastructure will evolve into something stronger and more responsive.
Building Trust Through Transparency
Trust is a key part of Peri’s digital roadmap. She understands that citizens need to feel safe using online government platforms. To achieve that, she’s prioritizing transparency and data privacy. New security protocols will ensure personal information remains protected, while greater access to public data will improve accountability. By combining privacy and openness, Peri aims to strengthen the public’s confidence in Washington’s digital future.
Training for the Future Workforce
Another critical component of her plan is workforce readiness. Technology evolves quickly, and state employees must evolve with it. To prepare, Peri intends to expand training programs that teach staff to manage and use new digital tools effectively. This not only improves daily operations but also builds long-term resilience within the state’s workforce. By investing in people as much as technology, she ensures progress remains sustainable.
Looking Ahead: A Smarter Washington
Under Gretchen Peri’s leadership, Washington’s government is entering a new era of digital innovation. Her approach combines technology, collaboration, and empathy to create meaningful change. As systems grow more efficient and accessible, residents will notice faster service, fewer barriers, and more transparency.
Ultimately, her work represents more than just modernization—it’s a cultural shift toward smarter governance. Washington’s transformation under her guidance could become a blueprint for other states seeking to balance innovation with inclusion. With her leadership, technology is not just powering government; it’s redefining how government serves its people.
